![]() ![]() ![]() VVX 1500: Delete, Volume-, Volume , and Select.IP 5000,700 and SoundStation Duo: *, #, Volume-, and Volume .IP 321, 331, 335: Volume-, Volume , Hold, and Handsfree.Depending on your phone model, press and hold the following keys simultaneously until you hear a confirmation tone (for about three seconds): You can use multiple key combinations to reboot your phone. Rebooting the phone downloads new software and new configuration files if they exist on the provisioning server. The Phones GUI can be used to reset certain Sections of the Phones Configuration / Filesystem NOTE: The above is only possible using UC Software 4.0.0 or later! If you need to remove the resource files from a phone at some later date, for example, you are giving the phone to a new user, instructions on how to put the phone into the factory default state can be found in “Quick Tip 18298: Resetting and Rebooting Polycom Phones“ => here <=. Please check with your IT team or whoever set up the phone.ĭepending on the SIP / UC Software Version of the Phone there are multiple options that can be considered. Resolution: If a phone is provisioned either by a local server/ZTP/LENS and/or a DHCP option the phone will simply load the old configuration. Question: Why does a Phone return/revert to a previous unknown password even after a factory reset? The Polycom Admin Guide provides details on the Factory Default Options\ ![]()
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